xx公司平衡记分卡与核心流程介绍.pptVIP

Philips Lighting Company Confidential PY Overview Philips Yaming Lighting Co., Ltd. PY Main Products PY Creation Where we are... GO PY Vision Strategy GLS HAL. Lamp 　CFL Products 节能灯 HID Products 高强度气体放电灯 Philips and Yaming Lighting Co., Ltd. started joint venture on 12 Nov. 1993. Total investment : 96.27mio USD Registered Capital : 32.09mio USD Philips holding : 60% Yaming holding : 40% GLS Factory joined in JV on Oct. 1995 China Malu,Shanghai GLS / HAL / HID He Tian Road CFL factory Beginning of the next year PY HID/GLS/Hal/CFL Malu, Shanghai Vision PY wants to be the biggest lighting factory in the world with high volume, turnover, profitability and market share by the year 2004 with customers longing to buy our products and services and with best customer oriented processes. Strategies Products with better quality cost ratio Product portfolio with good brand positioning yielding sufficient brand index Best-in-class processes in Innovation to Market, Demand Generation, Order Fulfillment and Customer Service leading to reduction in cost of organization (coo). Manufacturing excellence: Outsourcing and mechanization leading to reduced cost of production and optimal headcount Apply B.E.S.T. framework in driving for excellence Factory BBS / Control Item PY BBS GO BACK Control items follow-up table (example) ? Key Process ? PY TQM Journey ? PY PQA Journey GO Mar. 1994 Philips Yaming Lighting Co., Ltd. Established 合资公司签约成立 Oct. 1996 HID/CFL certified ISO9002 HID和CFL工厂通过ISO9002认证 Oct. GLS certified ISO9002 GLS工厂通过ISO9002认证 Jul. 1997 Launch PQA-90 PQA-90启动 Nov. ISO14001 Certification 通过ISO14001认证 Jun. 1998 ISO9001 Certification 通过ISO9001认证 Dec. 1999 PQA-90 Pre-peer Audit 进行PQA-90同行预审 Q4 PQA-90 Management Assessment PQA-90管理评审 Q2 2000 PQA-90 Peer Audit 进行PQA-90同行审核 Dec. 2002 PBE Assessment PBE评审 PY TQM Journey 飞利浦亚明全面质量管理之路 Leader 领导 Customers 顾客 Suppliers 供应商 People 人员 MANAGEMENT PROCESS POL