呼叫中心 Contact Center Business Review 1st Half of 2011.pdf

Contact Center Business Review ——1st Half of 2011 Rockey Pan Business Development Contact Center • Sales Review •Clients Status All CC-Sales New Order 2011 ALL CC-SALES New Order(Revenue) 4,000 3,000 0 0 2,000 0 $ K 1,000 H 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec (1,000) (2,000) (3,000) (4,000) 2011 ALL CC-SALES New Order(GP) 2,500 2,000 0 0 1,500 0 $ 1,000 K H 500 0 (500) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec (1,000) (1,500) Achievement • Sales Review •Clients Status Food Ordering Before 2011’ 2011’ 1st Half 2nd Half Financial Before 2011’ 2011’ 1st Half 2nd Half Deal of Q2 Media, Communication Education Before 2011’ 2011’ 1st Half 2nd Half Market Research Before 2011’ 2011’ 1st Half 2nd Half Customer Service Others Before 2011’ 2011’ 1st Half 2nd Half Thank You! ..\.