2017年中职酒店服务竞赛-英语口试.docVIP

Hotel Service Useful Expressions 中餐宴会摆台与服务部分情景应答 1. Q: Ask the guests if they have a reservation with your restaurant. A: Good evening. Do you have a reservation? 2. Q: How do you check upon the guest’s name of the reservation? A: Good evening. Under whose name was your reservation made? 3. Q: The guests need a table for 4, and they would like to dine somewhere quiet. A: Very well. This way please. Here’s a window table for four overlooking the lake. It’s very nice and quiet here. 4. Q: Can you explain the terms of breakfast both for adults and children in the hotel? A