HND 人力资源管理 最新报告MPO Out 3.docVIP

Assess the main features of managerial work and explain/outline the main roles and activities of managers within Scotia Airways. Managing is a process by which responsible persons in an organisation combine resources to achieve given ends. The main features of the managerial work can explain by the Henri Fayol’s Generic Management Theory. There are several categories from Fayol which are about: the Forecasting, the Planning, the Commanding, the Controlling, the Co-ordinating and the Organising. Forecasting is predicting future events and Forecasting is the first the step of the managerial work because as an manager he or she must have an ability to forecast the problems that the company will meet and must do the prevention measure well. In Scotia, for example, they want to establish their work across the whole Europe and then to the Asia, but the Scotia manager must forecast many problems that will happened in the future such as the change of currency, the language and culture have differences and any other problems, so the manager must price the product and service again at that foreign area with their currency and training their employees who will go there doing the business. The Scotia manager should forecast the problems and find some solutions to avoid them. The forecast ability is very important about the manager. To about the Planning, it is setting out a course of action and to meet expected demand. Planning is to explore the future, and then providing a clear methodology for achieving the target expansion and develope a project of action. Scotia wants to expand their business into East Europe, Middle and Far East Asia. To ensure their goals can be achieved, they placing an order to manufacture the wide bodied aircraft to ensure they can complete the long flight, but in order to achieve their goals, they should do a plenty of research and reserve a large amount of money to solve the problems they will meet, for example, in China there are only three airport