communicn_principles_for_gr_members_ch_3_ag_class 幻灯片课件.pptVIP

* Thomas A. Wyatt, MBA; Ph. D Communication Principles for Group Members Adams Galanes Objectives At the end of reading/reviewing this chapter you should be better able to: 1. Define communication. 2. List and explain the five major characteristics of communication. 3. Explain the three major implications derived from the five major characteristics of communication. 4. Explain the ethical implications relevant to understanding the communication process and improving listening behavior. Objectives At the end of reading/reviewing this chapter you should be better able to: 5. Describe the diff