Unit 11 At the Business Center 饭店专业英语教材.ppt

Leading-in Dialogues Reading Further Reading Unit 11 At the Business Center Think carefully and try to answer the following questions: 1. What common services should a Business Center provide? 2. What service should be included in a Business Center with the advancement of technology? Leading-in The Business Center is a place providing some subsidiary service to guests such as typing, Xeroxing, sending fax, developing films, posting letters and so on. Staff there have to talk to all the guests directly and sometimes need to deal with various guests in a short time. Part Ⅰ Dialogues Useful Words and Phrases send a fax 发传真 develop film 洗照片 pick up 取，拿 color film 彩色胶卷 original script 原稿 in total 总计，总共 engaged 占线 redial 重拨 negative 底片 receipt 收据 Xerox 复印 roll 卷 1. I want to have one copy of this contract. 2. I want to you if you provide a typing service. 3. Can I have your signature on the receipt? 4. How many prints per negative do you want? 5. It all depends on the size of the paper. 6. We provide mail service to any country in the world. 7. Here are the envelopes and stamps. 8. What is your fax number, sir? 9. I’d like to mail this letter by the ordinary letter. 10. I’d like to mail this letter by the registered delivery/EMS. Useful Expressions Exercise Ⅰ Describe the picture below using at least 5 sentences. Picture: At the Business Center C: Good morning, sir. ______________________? S: _______________. C: Oh, how many rolls ________________? S: Two rolls. C: Then how many prints_______________________? S: Two of each. C: Would you like tell me _______________? S: No. 1810. How long _______________? C: In four hours. S: How much shall I pay for them? C: You needn’t pay now. We’ll ___________________. S: Thank you very much. What can I do for you I’d like some rolls do you want per negative do you want your room number will it take put it into your account S Smith C Clerk A Exercise Ⅲ Make three dialogues with your partner according to th