论秘书角色的认知偏差及其对策.docVIP

论秘书角色的认知偏差及其对策 本科生毕业论文 毕业论文题目 论秘书角色的认知偏差及其对策 学 生 姓 名 刘丽 所 在 学 院 广陵学院 专业及班级 汉语言文学（文秘）80802 指 导 教 师 李晓丽 完 成 日 期 2012年5月25日 扬州大学本科生毕业论文 目录 中英文摘要 一、现代社会对秘书角色的认知偏差······························· 4 （一）领导对秘书角色的认知偏差···································4 （二）社会公众对秘书角色的认知偏差······························· 5 （三）秘书自我对秘书角色的认知偏差································5 二、对秘书角色的认知偏差产生的负面影响····························6 （一）影响秘书队伍的建设··········································6 （二）影响秘书整体工作水平的提高··································7 （三）影响秘书职业化的发展········································7 三、对秘书角色的认知产生偏差的原因································8 （一）媒体对秘书的宣传侧重于负面宣传······························8 （二）秘书从业人员素质良莠不齐····································9 （三）秘书在工作中出现心理障碍····································9 四、调整对秘书角色认知偏差的对策··································10 （一）要提高秘书从业人员自身的综合素质,加强道德修养···············10 （二）大力促进秘书工作向职业化、专业化方向发展····················11 （三）秘书人员要掌握一些面对心理障碍的方法························11 注释 参考文献 2 扬州大学本科生毕业论文 中文摘要 秘书是中国古老的社会职业之一，其历史可以说同中国史一样渊远流长。随着知识经济的到来，秘书工作也越发显得重要。遗憾的是，当下，秘书角色的认知主体即领导、社会公众和秘书自我对秘书角色的认知都存在一定的偏差，其负面影响较大。对秘书角色的认知产生偏差的原因有多方面，可以通过提高秘书从业人员的基本素质，加强职业道德修养及大力推行秘书职业资格制度，规范上岗制度，促进秘书职业的专业化、职业化、社会化等相应对策来转变对秘书角色的认知偏差。 关键词：秘书 秘书角色的认知 角色认知偏差 Abstract Secretary is one of the old social occupations. And it can be said that it is as long as the Chinese history .With the advent of knowledge economy ,the job of secretary becomes more significant .However , it is pity that the cognitive subject of secretary ,such as leaders ,society citizens and secretaries of themselves, have a certain deviation in the acknowledge of secretary .So there is great negative effect on it .There are many reasons about the deviation of the Secretary .But we can use many ways to change the deviation .For example ,we can improve the essential quality of secretarial employees and stre