公司简介设计—海南航空简介.pptxVIP

COMPANY PROFILE OF HAINAN AIRLINES;01;发展历程及公司概况;海南航空概览;海南航空发展历程 ;海南航空发展现状;海航拥有波音737、787系列和空客330系列为主的年轻豪华机队，适用于客运和货运飞行，为旅客打造独立空间的优质头等舱与宽敞舒适的全新商务舱。截至2014年6月，共运营飞机近140架，其中主力机型为B737客机，宽体客机23架。 Hainan Airlines’ fleet is mainly comprised of Boeing 737s and 787s, and Airbus 330s which are used for both passenger and cargo transportation, and provide passengers with individual space in first class, and a spacious new business class. As of February 2014, Hainan Airlines has about 140 aircrafts in operation, of which, most are B737s, and 23 are wide-body aircrafts. ;海南航空国内航线图;90;五星服务;海南航空地面服务;海南航空空中服务;空中特色服务;空中特色服务;空中特色服务;海南航空电子商务 ;海航官方网站;手机客户端 / Mobile Phone Client 海航已正式推出移动电子商务平台，旅客可使用移动终端登录3轻松下载。海航移动电子商务平台支持Android、iOS和Windows Mobile等主流操作系统，可以随时随地方便快捷的完成机票查询、预订、移动支付、航班动态查询、移动值机、金鹏会员积分查询等自助服务。 Hainan Airlines launch its mobile-commerce platform. Customers could download the application via 3. The application supports Android, iOS, and Windows Mobile, and other operating systems. Passengers can check ticket information, book, pay, check flight information, check-in, and check Fortune Wings Club points, etc. all on their mobile phones. 微服务/ Wei Services 组建微博运营管理小组，搭建微博矩阵，先后在官方微博推出微博客服、微博优惠票价推荐、微博产品服务推荐及微博有奖活动推荐等功能。 2013年海南航空正式推出微信服务平台，实现将航班查询、预定、支付、值机及常旅客积分查询等集于一身，为用户提供了一个全新的消费体验；同时，领先完成对文字输入、自定义菜单点击以及语音对话三维一体交互方式的整合，满足了不同用户的操作习惯。 海南航空利用微博、微信为旅客提供更多的增值服务，开启“微服务”全新概念。 Hainan Airlines founded a Weibo management team to provide customer service, allowing passengers to check discount flight ticket, prices, recommendation of brand new products and prized promotion through Weibo. In 2013, Hainan Airlines launched the Wechat service platform, on which passengers can check ticket information, book, pay, check in and check the frequent flyer points, providing the customers with new consumption experience. At the same time, Hainan Airlines is the first to finish the integration of 3 interactive modes--type input, customize menu click and voice input on the platform, meeting