管理学教学课件（张学志）chapter.pptVIP

* * * * * * Exhibit 15-1 illustrates the elements of the communication process. Note that the entire process is susceptible to noise—disturbances that interfere with the transmission, receipt, or feedback of a message. * * Exhibit 15-2 provides a comparison of various communication methods. Which method a manager ultimately chooses should reflect the needs of the sender, the attributes of the message, the attributes of the channel, and the needs of the receiver. * * * * * * The goal is to improve one’s ability to get the full meaning of a communication without distorting it by premature judgme