process capability过程能力.ppt

Example The number of defects per inspected PC-X based on a random sample of 15 from a days’ production is: 0, 2, 0, 1, 1, 3, 1, 1, 0, 1, 0, 1, 1, 2, 1 (i.) Analyze these data and present your results. (ii.) Estimate the probability that a randomly selected PC will have at least 3 defects. Example Twenty-five customers selected at random were asked to rate the overall satisfaction, a measure of quality, with the PC-X. Five factors were ranked by each selected customer. Each factor was assigned a rank between 1 and 10, with 10 indicating the highest level of customer satisfaction. The ratings were averaged over the five factors for each customer. The results are: 9.3 8.5 7.1 9.6 7.3 5.5 7.7 8.6 5.9 6.9 7.5 8.8 7.9 6.7 7.8 7.7 5.2 6.2 7.8 7.6 6.5 6.0 8.0 8.3 9.1 (i.) Analyze the survey data and present your results. (ii.) Estimate the proportion of the customer population whose average satisfaction rating is at least 9. Basic Concepts Analysis of Location, or Central Tendency Analysis of Variability Analysis of Shape Population vs. Sample Population the total of all possible values (measurement, counts, etc.) of a particular characteristic for a specific group of objects. Sample a part of a population selected according to some rule or plan. Why sample? - Population does not exist - Sampling and testing is destructive Sampling Characteristics that distinguish one type of sample from another: the manner in which the sample was obtained the purpose for which the sample was obtained Types of Samples Simple Random Sample The sample X1, X2, ... ,Xn is a random sample if X1, X2, ... , Xn are independent identically distributed random variables. Remark: Each value in the population has an equal and independent chance of being included in the sample. Analysis of Data Data represents the entire population Statistical analysis is primarily descriptive. Data represents sample from population Statistical analysis - describe