酒店基层管者的培养方案设计毕业论文.docVIP

毕业设计 设计题目:酒店基层管理者的培养方案设计 作者姓名： XXX 所在系部： XXXXXX系 班级名称：XXXXXXX 班 指导老师： XXXX 20XX年XX月 内容摘要 一个高效工作的团队，依赖于一个完整有律的管理体系，一个完整的管理体系，关键在处于体系之中人的培养，所以，一个团队能否高效运作，其关键点在于能否充分发挥人的主观能动性。酒店作为一种服务行业，尤其要注重“人”这一理念。由此，“基层管理者”的理念就尤为凸显的重要：基层管理者的工作优秀与否，体现在员工的工作质量以及各司其职的工作运转上；而员工的工作质量、职能分配及效率，又取决于基层管理者的管理水平与素养上。可见，基层管理者在酒店起到承上启下的作用。所以，对基层管理者的培养是对酒店管理中重要一环。本文旨在通过对酒店基层管理者的职能体现，并结合自身实际工作经验，探究基层管理者的重要性，并试拟出一套完整的培训方案，以期达到培养酒店基层管理人员、提高团队工作效率及提高酒店整体运作能力的效果。 关键词：酒店管理 基层管理者 运作效率 培养方案 Abstract An efficient team, rely on a complete law management system, a complete management system, the key is in the system of human culture, therefore, can a team of highly efficient operation, the key point lies in whether we can give full play to the subjective initiative. The hotel as a service industry, especially to pay attention to person this one concept. Thus, management the idea is particularly important to highlight: basic management work of excellent or not, reflected in the quality of the work of the staff and their working operation; and the quality of the work of the staff, function allocation and efficiency, but also depends on the basic management level and quality of. Visible, first-line managers in the hotel to play the role of the link. Therefore, the basic management training is an important part of hotel management. This paper aims at the hotels basic functions of managers embodiment, combined with their own actual work experience, to explore the importance of basic management, and try to draw up a set of complete training program, in order to achieve the training of hotel management, improve the efficiency of team work and improve hotel overall operational capacity effect Key word：Hotel Management，Basic management，Operational efficiency，Training plan 目 录 摘要…………………………………………………………………………2 Abstract……………………………………………………………………3 第一章、概述………………………………………………………………6 （一）酒店简介……………………………………………………………6 （二）…………………………………………………………6 第二章、缺少培养体系的影响……………………………………………