人力资源TrainingEmployees.docVIP

Introduction3 Section One Viability of Anns Alternative Staff3 Section Two The feasibility of staff training5 The five-step training and development process5 Section Three Methods of Training Employees5 3.1 On-the-Job Training5 3.2 Off-the-Job Management Training and Develoment Techniques6 3.3 Managerial On the Job Training7 Section Four The Standard of my project8 Section Five Some Details on the Training8 5.1 Change Employees Attitude8 5.1.1 Employee Attitudes Affect Customer Satisfaction8 5.1.2 Measure Employee Job Satisfaction and Attitude9 5.1.3 The Downside of Employee Satisfaction Surveys9 5.1.4 Managers Can Affect Employee Attitude9 5.2 Skill and Technique Training10 Conclusion10 Reference10 Training Employees Introduction The Human Resources Management (HRM) function includes a variety of activities, and key among them is deciding what staffing needs you have and whether to use independent contractors or hire employees to fill these needs, recruiting and training the best employees, ensuring they are high performers,dealing with performance issues, and ensuring your personnel and management practices conform to various regulations. Activities also include managing your approach to employee benefits and compensation, employee records and personnel policies. Usually small businesses (for-profit or nonprofit) have to carry out these activities themselves because they cant yet afford part- or full-time help. However, they should always ensure that employees have -- and are aware of -- personnel policies which conform to current regulations. These policies are often in the form of employee manuals, which all employees have. Document in writing all behavioral and attitude issues. Ensure that the documentation is in detail and that the negative attitudes are clearly defined. For example, Ann rolled his eyes and commented that the supervisors request was stupid. The more accurate the documentation, the better the chances of defending the actions legally and morall