实用职场文口译教程Chapter One Reception.ppt

Chapter One Reception 外事接待 Part I Background Reading Reception The official reception of foreign visitors involves some protocol routine. It typically starts by meeting foreign guests at the airport, and ends in bidding farewell to the guests. In the course of reception, schedules, arrangements will be made for the guests to attend meetings, banquets and so on. This sort of word is trivial but important. We should never neglect the trivial matters. As an interpreter, in our contacts with foreign guests, we should, as our beloved late Premier Zhou Enlai taught us, remain modest, prudent and free from arrogance and rashness. Neither humble ourselves nor show any disrespect. Business Reception is one of the important elements to determine the success or failure of business activities. Welcoming and saying goodbye to the guests are the most basic forms and important part of the master to express feelings, reflecting courteous, especially to saying hello to guests, which can give guests a good first impression and establish a good basis for further contact. The receptionist should have respect and friendly attitude toward guests, prepare necessary information before reception, and arrange calendar and meetings in order to leave a good impression on clients. Now more than ever, business trips are a vital part of business life, so smart planning can help you make the most of your travel time. The following suggestions may help you a lot. Use a different means of communication. Such as phone, letter, video or teleconference. Delegate the assignment. Send someone else to represent you. This can be a valuable learning experience for junior associates to develop greater levels of maturity and expertise. Wait. If it’s urgent or if an important decision maker wouldn’t be able to attend, schedule the trip for a more convenient time. Ask them to come to you. Try inviting the other party to come visit you. You’ll save time and be more prepared to make a good presentation. If t