客房服务员英语横版2014-12-1610.36..docVIP

清洁工涉及到?的工作英语 Day shift and night shift 白班夜班 Crew area and guests? area 船员区域以及?客人区域 Crew area cleane?r’s duty is cleani?ng the crew area and staffs cabin 船员区域清洁?责任是船员区?域的清洁以及?职员房间的打?扫 Guest area includ?e the stairc?ase , handra?il ,wall ,corrid?or ,spa ,casino? ,bars ,theate?r ,hospit?al , coffee? shop ,librar?y ,elevat?or ,public? bathro?oms ,naviga?tor or pavili?on ,lobby and so on. 客人区域包括?台阶，扶手，墙面，走廊，SPA，赌场，酒吧，剧院，医院，咖啡厅，图书馆，电梯，公共区域厕所?，夜总会，接待大厅等等?。 ★基础流程示例?： Everyd?ay have the mornin?g meetin?g first ,the superv?isor will inform? us the detail?s about the daily job .then we will go to our sectio?n to prepar?ing .as you know ,we have night shift and day shift ,when we begin to work in the mornin?g ,the sectio?n will be clean alread?y, so we will go and check around? our sectio?n .when the guest get up and walk around? ,we will make sure the sectio?n is clean alread?y .If somewh?ere become? dirty ,clean up immedi?ately .check the sectio?n again and again to make sure its all right. 开早会，主管会具体通?知到今天的主?要工作。员工会直接到?自己的工作区?域准备。要知道我们是?有夜班的，所以我们早晨?工作开始的时?候，我们的区域会?很干净的，所以我们只需?要反复检查我?们的工作区域?。当客人起床到?处走动的时候?，我们要确保区?域足够干净，如果某些地方?脏了我们需要?立即打扫。反复检查工作?区域确保清洁?。 ★面试问题：针对以上所有?区域的清洁以?及各类工具的?使用。 Princi?ple：不论问到如何?打扫哪里，听懂问题，针对问题反映?需要准备的工?具。 For exampl?e： 例如 How to clean the stairc?ase: 如何打扫台阶? I need to prepar?e the sweepe?r or vacuum? and cautio?n sign ,two pieces? of clean rags ,glass cleans?er .pink rag ,bleach? ,gloves? 我需要准备扫?地机或者吸尘?器，警示牌，两块干净抹布?，玻璃清洁剂，粉色抹布，消毒剂和手套?。 If the carpet? is dirty ,I will use the sweepe?r to clean it ,if sweepe?r is not good enough? ,I will use the vacuum? ,when I use the vacuum? ,I will always? put a cautio?n sign around? my workin?g area to remind? the guest take care of the wire .I will also clean the handra?il and the glass or the guidan?ce .use the rag togeth?er with the glass cleans?er to clean the glass .for the handra?il ,spray some chemic?al on the pink rag and wipe it for saniti?zing .I will also take care of the wall ,if dirty ,I will use the c