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Individual Behavior, Personality, and Values:个人行为,人格,价值观
Individual Behavior, Personality, and Values Chapter Two MARS Model of Individual Behavior Employee Motivation Internal forces that affect a person’s voluntary choice of behavior direction intensity persistence Employee Ability Natural aptitudes and learned capabilities required to successfully complete a task Competencies ? personal characteristics that lead to superior performance Person ? job matching selecting developing redesigning Employee Role Perceptions Beliefs about what behavior is required to achieve the desired results: understanding what tasks to perform understanding relative importance of tasks understanding preferredbehaviors to accomplish tasks Situational Factors Environmental conditions beyond the individual’s short-term control that constrain or facilitate behavior time people budget work facilities Defining Personality Relatively enduring pattern of thoughts, emotions, and behaviors that characterize a person, along with the psychological processes behind those characteristics Behavior patterns reflect underlying stable traits Some variability, adjust to suit the situation Nature vs Nurture of Personality Heredity explains about 50 percent of behavioral tendencies and 30 percent of temperament preferences Minnesota studies of twins, including those separated at birth, very similar behavior patterns But nurture also counts -- socialization, life experiences, learning Personality stabilizes over time executive function uses our self-concept to guide behavior Big Five Personality Dimensions (CANOE) Personality Performance Conscientiousness and emotional stability Motivational components of personality Strongest personality predictors of performance Extroversion Linked to sales and mgt performance Related to social interaction and persuasion Agreeableness Better performance in jobs requiring cooperation and helpfulness Openness to experience Linked to higher creativity and adaptability to change Self-concept: the “I” in Organizational Behavior
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