Qualitative Case Study Research, OEIS Technologies, Learning 定性的个案研究，OEIS技术，学习.ppt

Qualitative Case Study Research, OEIS Technologies, Learning, and Performance Panel Members: Susan Feather-Gannon Sheila Handy Lynn Bacon Keane Bridget N. O’Connor Agenda Why Qualitative research? The Case Studies The research problem Selecting the case Data collection approaches Trustworthiness Data analysis and interpretation Computer tools for data analysis Suggestions for writing up results The Qualitative Difference “Qualitative approaches attempt to uncover meaning via analysis of non-numerical data that come from multiple sources of information including interviews, observations, audio-visual materials, and existing and researcher-developed documents.” Movie vs. snapshot Case Study “An exploration of a ‘bounded system’ or a case (or multiple cases) over time through detailed, in-depth data collection involving multiple sources of information rich in context.” Why Qualitative Case Study? Complex problems OEIS technologies Learning Group Individual Performance Environment Corporate Academic The Case Studies Caouette, M. J. (1995). The impact of group support systems on corporate teams’ stages of development. Unpublished doctoral dissertation, NYU. Feather, S. R. (1998). The impact of group support systems on the stages of development of groups engaged in collaborative learning. Unpublished doctoral dissertation, NYU. O’Connor, B. N. (1999). A groupware-based peer review process: An exploratory case study. Informing Science, (2)1, 11-18. Handy, S. A. (2002). An exploratory study of learner use of a computerized accounting tutorial. Unpublished doctoral dissertation, NYU. Keane, L. B. (In process). A technology-supported academic community of practice: A case study. Unpublished doctoral dissertation, NYU. Establishing the research problem What to study and why? Based in the literature New research is needed Conflicting evidence A knowledge void Incomplete knowledge Selecting the case Unit of analysis The individual A group An organization Opportunistic Data colle