(酒店服务英语)Section One Unit 1前厅部.pptx

酒店服务英语;Section One Front Office;Unit 1 Booking Rooms 预定房间;;; Word Bank;;Check your understanding Choose the correct answer for each question.;Dialogue 2: A Group Booking;G : No, thanks. Any discount？ R :I’m sorry, this is our bottom price. G :That’s all right. Will you send me a confirmation letter？ R :I’ll send you a confirmation letter by fax within five days. May I know your fax number, please？ G : You may fax at R : Thank you, Mr. Lee. ;Dialogue 3: Declining a booking;Check your understanding Answer the questions according to the conversation. 1. What kind of roo