(酒店服务英语)Section One Unit 6投诉.pptx

Unit 6 Complaints 投诉;;; Word Bank;;Check your understanding Choose the correct answer for each question.;Dialogue 2: A Noisy Room;Check your understanding Decide whether the following statements are true or false. _________ 1. The guest lives in Room 608 and thinks it is too noisy outside. _________ 2. The noise is from the room next to the guest’s. _________ 3. The guest’s room will be changed to another one. _________ 4. The guest likes to leave the window open because he likes fresh air. _________ 5. The guest needs to take his bags to the new room himself.