(酒店服务英语)Section One Unit 5退房.pptx

Unit 5 Checking Guests Out 退房;;; Word Bank;;G : Yes, we’ ll take it. R : Your room key and room card, please, Mr. Lee? G : Here you are. What about our baggage? R :Don’t worry. The bellman will carry it to Room 2806 once it is released. Please keep your room key to Room 2806. G : We really appreciate your help. R : You are welcome. ;Dialogue 2: Checking Out;Check your understanding Decide whether the following statements are true or false. _________ 1. The guest wants to check out at the Front Desk. _________ 2. The guest lives in Room 1603. _________ 3. The guest pays the bill