双远物业售楼部秩序维护保安部管理制度手册37页.docVIP

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双远物业售楼部秩序维护保安部管理制度手册37页.doc

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双远物业售楼部秩序维护保安部管理制度手册37页

双远物业售楼部秩序维护(保安)部管理制度手册(37页) 售楼部秩序维护部工作手册重庆双远物业管理有限公司动力国际服务中心目录 10秩序维护部职责····················································3 20秩序维护部组织架构················································3 30秩序维护部各岗位职责··············································4 31主管岗位职责······················································4 32秩序维护领班岗位职责··············································5 33秩序维护员岗位职责················································6 40各服务岗位工作流程及标准··········································8 41秩序维护形象岗工作流程············································8 42秩序维护礼仪岗工作流程············································10 50工作程序··························································11 51车场岗操作规程····················································11 52礼仪岗操作规程····················································14 60秩序维护部规章制度················································15 61对讲机的使用及管理················································15 62橡胶棒的使用规定··················································16 63手电及应急灯的使用规定············································16 64物品放行管理规程··················································16 65消防作业管理规程··················································17 66突然停电时的处理措施··············································17 67仪装规定··························································17 68值班制度··························································17 69交接班制度························································18 610钥匙管理规定·····················································19 611内务管理制度·····················································19 70员工行为规范······················································20 80质量记录··························································28 10秩序维护部职责售楼部秩序维护部是项目物业管理中心的对客前沿阵地主要负责为项目内的客人提供服务配合销售工作的更好进行展示项目的高端品质秩序维护部的工作非常重要是实现产品功能的关键所在之一应严格按照秩序维护部的工作标准提供各种服务 20秩序维护部组织架构 30秩序维护部各岗位工作职责 31主管岗位职责岗位名称售楼部主管岗位编号所在部门动力国际服务中心售楼部岗位定员直接上级项目总经理职系管理职系直接下级客服领班秩序维护领班保洁领班所辖人员岗位分析日期岗位职责