酒店服务指南-精讲版.docVIP

服 务 指 南 Services Directory 总经理致辞 尊敬的宾客： 欢迎您光临陶源酒店！酒店全体员工热诚欢迎海内外宾客以及各组织单位、旅游团体下榻，我们将以舒适的环境、精美的设施、热情的服务盛情接待，让您高兴而来，满意而归。 我们殷切期望酒店的服务和设施令阁下感到满意。为了方便您的旅行，特奉上此《服务指南》，详细介绍了本酒店各项设施及其服务项目等，以供参阅。 如您仍有其它任何需要或不详之处，请拨打内线电话“3581188”与总服务台联系。 祝您旅居愉快，一切顺利！  总经理 ：  Dear Guest:  Welcome to Fair Park, five thousand years of Anhui WanFu International Hotel! Hotel staff warmly welcome guests as well as organizational units, tourist groups stay, we will be first-class environment, first-class facilities, first-class hospitality services, allow you happy and satisfied.  We look forward to the hotel services and facilities to make you satisfied. In order to facilitate your travel, special offer this service guide, details the various facilities of the hotel and its services, etc., for reference. If you still have any other needs or unknown place, please call the intercom 3581188 with the main desk contact. I wish you lived in a happy, all the best!  General Manager:  环 境 保 护 Environmental Protection ________________________________________________________ 节能环保，在酒店已不再是一个口号或是一种形式，它是酒店的一种企业文化和精神，并已具体至酒店的日常运作中。 我们希望通过我们大家的坚持和努力，能不断唤起人们的环保意识，更加重视和珍惜我们的地球资源。因此我们倡议： ——当您离开房间时，请随手关闭所有的电器、照明和空调。 ——在不影响您居住舒适度的情况下，减少客房日常用品的更换次数。 ——地球上最后一滴水将是人类的眼泪，请节约用水。 Energy saving, the hotel is quiet and then a slogan or a form, it is the hotel of a corporate culture and spirit, and have specific to the hotels daily operations.  We hope that through persistence and hard work we can continue to arouse peoples awareness of environmental protection, more attention to and cherish our earths resources. Therefore, we advocate: ——When you leave the room, please turn off all appliances readily, lighting and air conditioning. ——Without affecting the comfort of your living situation, daily replacement to reduce the number of rooms. ——The last drop of water on Earth is human tears, please conserve water.  客房服务 Housekeeping Service ________________________