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工程维养管理制度.docx

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工程维养管理制度

PAGE \* MERGEFORMAT 4 物业管理制度之工程维养部目录前言················································04 1、公司简介 ·················································04 2、服务口号··················································04 3、管理宗旨··················································04 4、企业文化··················································04 5、员工箴言··················································05 6、物业服务常识··············································05 第二章组织建设·············································08 1、公司组织结构图············································08 2、公司岗位结构图············································08 3、工程维养部组织职能图······································09 工作职责············································10 1、工程维养部部门职责········································10 2、工程维养部岗位职责········································10 2.1工程维养部主管职责········································10 2.2工程维养专员职责··········································11 工程维养部管理流程····································13 1、维修工作管理流程···········································13 2、装修巡查管理流程···········································15 3、电梯故障处理流程···········································15 4、物业接管验收管理流程·······································16 4.1原有物业接管流程··········································18 5、公共设备、设施管理流程·····································20 工程维养部管理制度····································22 1、维修工作管理制度···········································22 2、装修巡查制度···············································23 3、公共设备设施管理制度·······································23 4、物业接管验收制度···········································24 5、钥匙管理制度···············································25 第六章工程维养部常用表格····································26 1、盗用消防水处理表···········································26 2、房屋装修违规施工处罚表·····································27 3、水磨石违规施工处理表·······································28 4、园区公共设施损坏赔偿处理表·································29 5、楼面超载专项治理巡查表·····································30 6、装修巡查记录表···············