ICAO Safety Management Systems (SMS) Course精品分析.pptVIP

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Questions and answers Q: How is safety defined in Document 9859? A: Safety is the state in which the risk of harm to persons or property damage is reduced to, and maintained at or below, an acceptable level through a continuing process of hazard identification and risk management. Slide number: 7 Questions and answers Q: Enumerate the five building blocks of the organizational accident. A: Slide number: 16 Questions and answers Q: Explain the components of the SHEL(L) Model. A: Software Hardware Environment Liveware Liveware, other persons S H L L E Slide number: 20 Questions and answers Q: Enumerate three basic traits underlying effective safety reporting. A: Information People are knowledgeable about the human, technical and organizational factors that determine the safety of the system as a whole. Flexibility People can adapt reporting when facing unusual circumstances, shifting from the established mode to a direct mode thus allowing information to quickly reach the appropriate decision-making level . Learning People have the competence to draw conclusions from safety information systems and the will to implement major reforms. Willingness People are willing to report their errors and experiences. Accountability People are encouraged (and rewarded) for providing essential safety-related information. However, there is a clear line that differentiates between acceptable and unacceptable behaviour. Effective safety reporting Slide number: 35 Questions and answers Q: How can organizations be characterized, depending upon their management of safety information? A: Pathological – Hide the information Bureaucratic – Restrain the information Generative – Value the information Slide number: 36 Points to remember The organizational accident. Operational contexts and human performance Errors and violations. Organizational culture and effective safety rep