FortuneWingsClub–.PDFVIP

Fortune Wings Club – Frequently Asked Questions 金鵬俱樂部 - 常見問題 Updated: 11 Aug 2016 更新日期: 2016 年8 月 11 日 Table of Contents How to Join 2 Your personal details password 3 Your Account Balance 4 Your Account Summary 5 Earning Fortune Wings Points 6 Redeeming Fortune Wings Points 9 Keeping in touch 11 Data Privacy 12 如何加入 13 您的會員資料/ 密碼 14 您的賬戶 16 您的賬戶月結單 17 賺取金鵬積分 18 兌獎金鵬積分 22 保持聯繫 24 資料私隱 25 1 How to Join 1.1 How do I become a Fortune Wings Club member? Please apply at our HKA website, download HKA’s mobile app, contact call center or fill in the application form at the check-in counters, information counter or on board. Once your application has been processed, you will receive a confirmation email. *Please remember to quote your membership number to earn Fortune Wings Points now. 1.2 Is there a minimum age requirement to join Fortune Wings Club? Membership is welcome to anyone over 2 years old (parental or legal guardian consent is required for person under 18 years old). 1.3 Can I share a Fortune Wings Club account with my family? No. Each Fortune Wings Club account is valid for one person only. 1.4 Is there any membership fee or joining fee? No. It is FREE of charge. 1.5 When will I receive my membership card? Membership card will be issued once upgraded to Elite members starting from Silver Card with 20 upgrade segments or 30,000 upgrade points within 1 year. Please make sure your mailing address is up-to-date and allow 4 to 6 weeks for the delivery of your membership card.