外贸订单跟进模板 投稿陈旸旹.docVIP

外贸订单跟进模板 投稿：陈旸旹 Dear xxx We have got your order of XXXXXX。 But it seemsthat the order is still unpaid. If there’s anything I can help with the price,size, etc., please feel free to contact me. After the payment is confirmed, Iwill process the order and ship it out as soon as possible. Thanks! 2.查看到买家付款完成的订单后，给买家发送订单确认邮件并且告知预计发货时间 Hi, xxx, Thank you for your payment for orders xxxxxxx. We will be dispatching these itemswithin the next 3 days. If you have any questions or problems, contact usdirectly for help. 3.填写了发货通知后告知买家当前状况，（订单号、发货单号、运输方式和发货日期） Hello, xxx, We are happy to tell you we have dispatched your order! You can track itsprogress with the following tracking number: xxxxxx You can also track the delivery of your order yourself here: . It usually takes about 30 days for your order arrive, but as this is theshopping season, the logistics companies are very busy and some orders may takeslightly longer to arrive. If you have any questions or problems, contact us directly for help. 4.超过5天还未更新物流信息，让买家再等待 Dear xxx, As we all know, it’s the busiest part of the shopping season and the logisticscompanies are running at maximum capacity. Your delivery information has not been updated yet, but don’t worry- we will let you know as soon as an update is available. Thank you for your patience! 5.货物退回，换物流方式重新给买家发货，并延长收货时间 Hello, xxx, Due to the overwhelming demand for logistics this shopping season, the originaldispatch has failed. Don’t worry! We have already dispatched your orderwith a different logistics company. You can track the new delivery of yourorder here: . We have also extended the time period for you to confirm delivery. If you have any questions or problems, contact us directly for help. 6.长时间在途，确认是否收到货物，减少买家未收到的担忧 Hello, xxx, If you haven’t received your order yet, please don’t worry. We just checked the tracking information and it’s on its way! Don’t worry about your money or your purchase either – if you do not receive your package, we will resend your orde