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Team Members: 冯 杰 (201101210102):角色扮演及对话设计、Case study 讨论 周洪双 (201101210118):翻译及World制作、Case study 讨论 范明春(201101210204):角色扮演、World制作、Case study 讨论 宋豹五(201101210208): PPT制作、PPT讲解、Case study 讨论 张 健(201101210211):PPT制作及对话设计、 Case study 讨论 HOMEWORK COURSE: English for Conference and Exhibition CLASS : 2011 Tourism Management 3 classes SEMESTER:2013-2014 Term (1) TIME: October 21, 2013 Role play: Situation1: Mr. Lee has found some brochures of other digital DVD players. He comes back to the booth of the Dragon Electronics Co. Ltd. He wants to compare them with the products of the company. Suppose you are Mr. Wang and introduce in detail to your potential customer and show the advantages of your products. Try to be convincing. Mr.Wang:Nice to meet you Mr.Lee:Nice to meet you too Mr.Wang: I’m glad you could come to the business talks. Mr.Lee: I m very interested in your products, and would like to know more about them. Mr.Wang: Our company is the domestic well-known brand digital DVD players production. Situation1: Mr.Lee:Well, I also want to know some information on products, such as the products have many advantages Mr.Wang:Our corporations products in addition to good quality, low price, but also has high technology content, advanced service etc Mr.Lee:These are better than others, that there are other do Situation1: Mr.Wang: In addition, the My Company can attract a large market for you Mr.Lee:Well, well think of your companys products Mr.Wang:Thanks. See you Situation1: Role play: Situation 2: Suppose you are a member staff, how can you explain the meaning of best service and customer foremost: you are serving an attendee when he is registering. He forgets to bring the pre-registration form with smiles at you. A: What do you need my help? Hello, sir B: Im forgetting something。 A:Are you forgets bring the pre-registration ? B:…………………………. A:Don’t worried ,please sit here. Sir, are you forget the pre-registration in some where, or lost it. Please
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