联合利华ka管理相关流程--nhn2012.pptVIP

Unilever HPC重点客户有关流程议 程 / Agenda 新结构及相关工作职责 -------------------------- James New Structure Job Responsibilities 促销计划及执行流程 ----------------------------- Eva Promotion Planning Execution Process PWP流程 PWP Process ------------------------- Steven 折价促销价格维护 Price-off Promotion 活动费用申请 Activity Fee Application 公开贸易条款费用申请 Open Term Fee Application 费用报销流程 Claim Process ------------------- Steven 订单流程 Order Process ----------------------- Vincent 发票及对帐流程 Invoice Process --------------- Vincent 应收帐款对帐单流程 ---------------------------- Steven AR Statement Confirmation Process Unilever HPC重点客户组织架构 Unilever HPC重点客户客户队伍表 Roles Responsibilities工作职责 General Sales Manager - Key Customer 销售总经理 - 重点客户 Develop, coordinate and implement channel specific strategies 发展、协调和执行通路销售策略 Key Customer Manager 重点客户经理 Develop, coordinate and implement customer specific strategies and operational activities for responsible customers 发展、协调和执行客户销售策略以开拓所负责客户的业务 Roles Responsibilities工作职责 Shelf Space Merchandising Manager 空间陈列管理 - 经理 Develop category and space management projects with the selected customers; and conduct scan data analysis study 与特定客户合作发展品类及空间管理项目，并提供扫描数据分析 Assistant Sales Admin Manager - Key Customer 销售行政副经理 - 重点客户 KC business process management, and look after all the KC sales administration and commercial issue (include sales data management) 管理重点客户部门内部流程，并负责重点客户销售行政及商务事宜(包括销售数据管理) Sales Force Merging Status销售队伍合并现状 Sales Force + Merchandisers + Skin Promoters Merge 销售队伍 + 陈列理货员 + 护肤品小姐合并 South West : Effective from 1st Nov 2001 南区和西区：从2001年11月1日起合并 East North : Effective from 1st Dec 2001 东区行北区：从2001年12月1日起合并 Merchandisers + Skin Promoters Management 陈列理货员 + 护肤品小姐管理 Communication to the GT regions, to be done by RKAM before Nov 2001 由重点客户区域经理负责在2001年11月前与原传统通路地区沟通移交事宜 Sales Force Merging Status销售队伍合并现状 KA USS Traveling Expenses on KA budget till 31/12 2001 重点客户销售主任差旅费在2001年12月31日前仍属重点客户费用预算 KA USS Performance Appraisal for 2001 to be done and measur