人力资源管理与企业战略教程教案.ppt

人力资源管理与企业战略;Sears;FedEx ;Coca-Cola ;SHRM is the linking of HRM with strategic goals and objectives in order to improve business performance and develop organizational cultures that foster innovation and flexibility. SHRM is the pattern of planned human resource deployment and activities intended to enable an organization to achieve its goals. Strategic human resources management is largely about integration and adaptation. Its concern is to ensure that: (1) human resources (HR) management is fully integrated with the strategy and the strategic needs of the firm; (2) HR policies cohere both across policy areas and across hierarchies; and (3) HR practices are adjusted, accepted, and used by line managers and employees as part of their everyday work.;The 5-P Model;PCI’s strategic business objectives;Human Resources Policies Expressed as shared values (guidelines);1. HUMAN RESOURCES PHILOSOPHY;A statement of the culture at PCI;LEADERSHIP IN OUR BRANDS;LEADERSHIP IN OPERATIONS;2. HUMAN RESOURCES POLICIES;HR policy can link values with a particular people-related business need;3. HUMAN RESOURCES PROGRAMS;Generic questions help to identify the fundamental issues for programs;4. HUMAN RESOURCES PRACTICES;MANAGERIAL ROLES;5. HUMAN RESOURCES PROCESSES;Strategy - HR fit: ;;;The system architecture level (consists of the guiding principles);学习型组织与人力资源管理;学习型组织的五项修炼;学习型组织;组织成员拥有一个共同的愿景 组织由多个创造性个体组成 善于不断学习 “地方为主”的扁平式结构 自主管理 组织的边界将被重新界定 员工家庭与事业的平衡 领导者的新角色（设计师、仆人和教师）;学习型组织的特征;善于不断学习;企业再造与人力资源管理;（Business Process Reengineering，也叫做企业重建、业务流程重组、企业流程重组）：即从本质上反思业务流程、彻底重新设计业务流程，以达到大幅度提高绩效的目的。 ——（美）迈克尔?哈默（M. Hammer） 杰姆斯?钱皮（J. Champy） 《再造企业——工商管理革命宣言》;大幅度：企业再造的出发点并非经营管理上的微小进步，它着眼于绩效上的重大飞跃，着眼于突破。 彻底：追根溯源，而不是改良现有的东西。“假如今天还没有宝洁，我们会怎样把它创建起来？” 流程：指一系列相互关联并共同为顾客创造价值的工作。在传统的公司里，流程是支离破碎、遍布各个部门、看不见管不了的孤儿。企业再造理论认为，流程支离破碎正是企业绩效问题的根源，只有把全部流程当做整体对待，才能大幅度提高业绩。 重新设计：企业再造主要的就是工作方式的设计，人们往往认为只有产品才能设计，其实设计流程才最重要。;企业再造的指导思想;企业建立“优质服务型”竞争优势的七个步骤;企业再造与人力资源管理;知识管理与HRM;从工业经济到知识经济;知识管理的重要性;知识型企业;大型企业将被改造成许多小的能提供某种专