澳门公共图书馆用户需求与保障研究-澳门图书馆暨资讯管理协会.docVIP

PAGE 41 澳門公共圖書館用戶需求與保障研究 蔡小玉 澳門圖書館暨資訊管理協會 摘 要 本文主要採用了問卷調查的方法對澳門公共圖書館用戶的需求與保障進行研究，針對這些調查並分析結果，根據澳門公共圖書館的實際情況，對如何滿足公共圖書館的用戶需求與保障提出一些問題，並提出相應的對策。 關鍵字：公共圖書館；用戶需求；用戶保障 A Study of User Requirement and Assurance of Public Libraries in Macao Choi Sio Iok Abstract The author uses questionnaires to study the user requirements and assurance of Macao public libraries. Base on the current situation of Macao public libraries, with series of investigation and analysis of results，problems on user requirements and assurance arises and relative solutions are also proposed. Key Words：Public library; User requi