商务英语写作教学课件Unit10-Questionnaire.pptVIP

Unit 10 Questionnaire Could you name some kinds of Questionnaire? marketing questionnaire 市场问卷调查??? training questionnaire 培训问卷调查??? parents questionnaire 家长问卷调查??? education questionnaire 教育问卷调查??? teacher questionnaire 教师问卷调查??? psychology questionnaire心理问卷调查??? ?? Surveys and interview Tell some ways of questionnaire问卷调查方法? Telephone survey Personal interview (face to face) E-mail survey Activity 2 Set large answer organs organization information surveys tools personal Activity 3  1. F 2. T 3. T 4. T 5. T Activity 5 Introduction, firm, reasons, Qualify, Check, appointment, choices, personal, Validate Basic Structure of a Telephone Survey Title 1) introduce yourself and the company you represented 2) Why this call is made (purpose 目的) 3) Make sure the person is the right one before doing the interview 4) Check if the interview can be done 5) If not, check if an appointment can be made Content Respondent’s personal data 1) Name 2) Address 3) Phone number of the respondent Validate data 1) Interviewer’s name, date, time 2) Validator’s name, date of signing Key words of Part 2 1. (1) represent V.代表 conduct a survey 进行调查 (2) after-sale service 售后服务 Registration records 注册记录 (5) exact time 准确时间 2. replace V. 代替 Definitely 肯定 Skip V.跳到 dealer 经销商 dealership 汽车专卖店 purchase = buy n.购买 probe V. 探索 Probe for specific reasons 探究具体的原因 make n. = brand 品牌 Model series 系列 rate 评分 Activity 6 Keys: 1. Title (1) Introduce yourself and the company you represented. (2) Why this call is made. (3) Make sure the person is the right one before doing the survey. (4) Check if the interview can be done. (5) If not, check if an appointment can be made. 2. Content: 3. Respondent’s personal data: 4. Validate data Activity 7 1. Would you mind my opening the window? 2. Would you do the exercises by yourself please