供应链整合对制造绩效影响的实证研究-企业管理专业论文.docx

万方数据 万方数据 Classified Index: F252.5 U.D.C: 658.5 Dissertation for the Master Degree in Management AN EMPIRICAL STUDY ON THE IMPACT OF SUPPLY CHAIN INTEGRATION ON MANUFACTURING PERFORMANCE Candidate： Liguo Yin Supervisor： A. Prof. Qiaolian Cheng Academic Degree Applied for： Master of Management Specialty： Business Management Affiliation： School of Management Date of Defence： June, 2014 Degree-Conferring-Institution： Harbin Institute of Technology 哈尔 哈尔滨工业大学管理学硕士学位论文 摘 要 进入二十一世纪，全球化造成了更加残酷的市场竞争，制造企业要获得持续 的竞争优势，必须提高制造绩效。而制造过程不但是企业内部的活动，还涉及到 与供应链上的上游供应商的供应和对下游客户需求的满足。因此，研究供应链整 合对制造绩效的影响以及其中的作用关系，对于制造企业提高制造绩效，增强竞 争力具有重要意义。 本研究在资源基础理论、交易成本理论和组织学习理论的基础上，构建了供 应链整合对制造绩效影响的理论模型。其中，将供应链整合划分为供应商整合、 客户整合和内部整合三个维度，将制造绩效分为质量、柔性、创新、交货和成本 五个维度。对417份针对制造企业的调查问卷进行了信度和效度分析，在此基础上 通过相关性分析和层次回归方法对研究假设进行了验证，并提出了制造企业在供 应链整合上的策略建议。 本研究通过实证检验了供应链整合对制造绩效的正向影响。其中，供应商整 合和内部整合对于质量、柔性、创新、交货和成本绩效均有显著的正向影响，而 客户整合对质量、柔性、交货和成本绩效也有显著的正向影响。另外也验证了内 部整合在供应商整合和客户整合对制造绩效影响中的中介作用。根据实证分析结 果，对供应链整合影响制造绩效的作用机制作出分析，并对制造企业如何提高制 造绩效提出了策略建议。 关键词：供应商整合；客户整合；内部整合；制造绩效 -I- Abstract Since the 21st century, with the evolution of globalization, the market competition becomes increasingly fierce. Hence, manufacturing enterprises must improve their manufacturing performance, in order to obtain sustainable competitive advantage. However, the manufacturing process is not only restricted to the internal enterprise activities, but also involves the supply of upstream suppliers and demand from the downstream customers in the supply chain. Therefore, the study on the impact of supply chain integration on manufacturing performance is of great significance for manufacturing enterprises to improve manufacturing performance and enhance competitiveness. Based on the resource-based theory, transaction cost theory and organizational learning theory, this study constructs the theoretical model of supply chain integration impacting manufacturing performance. The supply chain integration is divided into integration of suppliers, customer