工商银行江西省分行营业部绩效管理分析-工商管理专业论文.docx

Abstract Abstract PAGE PAGE IV ABSTRACT In the era of knowledge economy, the modern enterprise human resources as the most creative, the most growth potential resources, to play an increasingly important role in promoting economic and social development. So, as a financial business of commercial banks, it is necessary to improve the human resources management and fully tap the potential of human resources, performance management is the core content of human resource management, to achieve the strategic objectives of commercial banks plays a vital role, and establish a modern commercial bank performance management mechanism, it is necessary to. But in our country, the commercial banks to build performance management still exist many problems, therefore, how to establish a correct concept of performance management, the establishment of an effective performance management system, has become a commercial bank to solve the theoretical and practical issues. This paper focuses on the strategic height, as the basis of analysis and elaborate the basic theory of performance management system, method, combined with industrial and Commercial Bank of China Jiangxi branch sales department performance management practice, the status of implementation of performance management, the business department of the index system design and problems in-depth analysis and research, and put forward the design and feasible recommendations for the improvement of business performance management. Key words: human resource management; performance management; index system 论录 论录 目 录 第 1 章 绪论 1 1.1 论文的选论背景和意义 1 1.2 国内外研究现状 2 1.3 本课论的研究基本思路和研究方法 4 1.4 论文的创新之处及不足 5 1.5 本课论研究的重点和难点 5 第 2 章 绩效管理的概述 7 2.1 绩效管理的内涵 7 2.2 绩效管理的意义 10 2.3 绩效管理的方法 11 第 3 章 工商银行江西省分行营业部的绩效管理 18 3.1 工商银行及其江西省分行营业部概况 18 3.2 营业部绩效管理现状 18 3.3 营业部绩效管理存在的问论 21 第 4 章 完善工商银行江西省分行营业部的绩效管理 24 4.1 完善绩效管理的前提和基础 24 4.2 绩效管理方法的选择 24 4.3 绩效管理体系的设计 25 4.4 完善绩效管理的建议 30 第 5 章 结论与展望 33 致 谢 34 参考文献 35 附录 绩效管理问卷调查 37 攻读学位期间的研究成果 39