“以客户为中心”的高校学生电子服务评价体系研究-管理科学与工程业毕业论文.docx

Abstraot At present，campus network has generally applied to many high schools and has gradually become the main platform of teaching,research and office in high school- However,it also gives rise to many problems when it is applied in practice·The main reason is that the e．service provided by campus network Can not satisfy the customer’S requirement and consequently results in waste of a lot of resources．Especially, b哈e鑫毽se魄efe is not an evaluation criterion for development of campus network e．service，construction of campus network in different hi曲schools is distinct and their levels ofconstr