Chapter学习课件.pptVIP

* ... * ... Chapter 1 Managersand Management PowerPoint Presentation by Charlie Cook Copyright ? 2004 Prentice Hall, Inc. All rights reserved. L E A R N I N G O U T C O M E SAfter reading this chapter, I will be able to: Describe the difference between managers and operative employees. Explain what is meant by the term management. Differentiate between efficiency and effectiveness. Describe the four primary processes of management. Classify the three levels of managers and identify the primary responsibility of each group. Copyright ? 2004 Prentice Hall, Inc. All rights reserved. 1–* L E A