行政沟通中的障碍及对策设计研究.doc

专业资料分享 完美DOC格式整理 中央广播电视大学开放教育 毕 业 论 文 题 目 行政沟通中的障碍与对策研究 姓 名：赵永杰 专 业：行政管理 学 号: 0961001408297 入学时间: 2009年春季 学 校： 陕西电大延安分校 指导教师: 完稿日期: 2010年1月 5日 内容摘要 在实际工作中，作为一名秘书，想要当好领导的助手，除了需具备基本的专业知识和技能之外，更重要的是要做好沟通工作，因此，分析上下级之间的行政沟通津碍及探究其对策就显得十分重要。秘书工作本质就是沟通，要想获得成功，必先了解沟通的障碍在哪里，沟通时才能进开津碍，内外兼修，见贤思齐，把优秀变成习惯，使沟通顺畅。行政沟通是行政组织的血液，是行政过程的重要组成部分。它是提高政府工作透明度，推动社会主义民主建设的有雌途径。它是提高行政效率的重要保证。行政沟通是实现行政决策科学化、民主化的重要条件。它是改善人际关条、鼓舞士气、增强组织凝聚力的重要手段。只有让行政人员积极参与沟通，才能有效地提高行政活动的效率。然而沟通并不总是有效，在实际的行政活动中经常会遇到各种各样干扰共知与共识达成的因素，这些因家阻碍着行政沟通的进行。 关键词:秘书 行政沟通 上下级 障碍 对策 Abstract In actual work, as a secretary, want to be good leadership assistant, besides should possess the basic professional knowledge and skill besides, more important is to want to communicate, therefore, to analyze the administrative communication between fluctuation class cyanazine hinder and probe into its countermeasures has become very important. Secretary job is essential for communication, to be successful, will understand first miscommunication where, communication ability when into open nay, inside and outside to hold concurrently cyanazine repair, the outstanding becomes a habit, misfortune, make communication is smooth. Administrative communication is the administrative organization of blood, is an important part of administrative processes. It is to improve the work of the government, promote the transparency of the construction of socialist democracy have female way. It is the important guarantee of improving administrative efficiency. Administrative communication is to make administrative decision-making science and democratization of important condition. It is to improve interpersonal closed bars, morale, strengthen the organization cohesive force the important means. Only let administrators actively participate in communication can effectively improve the efficiency of