饭店情景英语.pdfVIP

Market Leader 上海马科里得酒店英语培训 Hotel Restaurant English Training Expert 400-670-9199 “Business Hospitality English Training Expert” Market Leader Hotel Restaurant Group Call: 400-670-9199 http://www.Market-L/ PART ⅠTHE FRONT OFFICE INTRODUCTION The manager’s Remarks The aim of a hotel is to create a home away from home for all the traveling guests who need rest, food and drink. The front office of a hotel is not only its “shop window” but al