UNIT5 management and cultural diversity--陈海萍.ppt

IN INDIA: In such a richly diverse and complex country as India it is difficult to impart generic conclusions that can be used by those doing business there. Regionalism, religion, language and caste are all factors that need to be taken into account when doing business in India. Behavior, etiquette and approach are all modified depending on whom you are addressing and the context in which they are being addressed.?? Hierarchy Of all the cultural influences that most impact Indian business culture, hierarchy plays a key role. With its roots in Hinduism and the caste system, Indian society operates within a framework of strict hierarchy that defines peoples roles, status and social order. For example, within companies manual labor will only be carried out by the peon (roughly equivalent to a runner). It is not uncommon for the moving of a desk to take hours. This is because no-one in the office will carry out the task but the peon, who, if otherwise engaged cannot do so. Attitude towards work Tasks are executed slower than in Europe. It is not laziness, just different speed of work. Russians often stay at work later but the intensity of their activity during business hours may be lower. Russians also make friends at work and value the environment and human factor more highly than Europeans. Korean Company life A Korean workers job title describes their status in the hierarchy rather than what tasks they perform. Regarding work, Koreans perform any task they are asked by the supervisor. There are no limits regarding what tasks a supervisor may ask. Tasks can include calling someone, proofreading documents or driving to different places. Korean workers are seldom told what tasks they will perform the next day or the next month or discuss reasons why tasks are being performed. Thus, for Korean workers, their departments activities can be a total mystery. Each Korean worker has a direct supervisor. Korean workers are expected not to leave the company until their di