管理学学习资料:chapter05.pptVIP

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* * * * * * * * * * * Exhibit 5-5: Ethical Intensity Ethics in an International Context Ethical standards are not universal Social and cultural differences determine acceptable behaviors. Foreign Corrupt Practices Act It is illegal to corrupt a foreign official, yet “token” payments to officials are permissible when doing so is an accepted practice in that country. Exhibit 5-6: Ten Principles of the UN Global Compact Encouraging Ethical Behavior Hire individuals with high ethical standards. Establish codes of ethics and decision rules. Lead by example. Set realistic job goals and include ethics in performance appraisals. Provide ethics training. Conduct independent social audits. Provide support for individuals facing ethical dilemmas. * * 案例:HR经理的回扣 某君旧址于某五星级酒店,担任人力资源经理。他负责的一项工作是招聘培训生。 他与前来联系的某旅游中专学校老师商定:每个录取的学生交给学校2600元实习费,其中包括给他的600元回扣,学生实习3个月,每月工资1500元。 * * 案例:团队跳槽 某君最初任职于某五星级酒店,担任行政总经理。2008年,他辞职来到该市新筹建的温泉度假山庄。之后,他从原单位挖来了从营销、到财务、再到厨师的10多名业务骨干。 2010年他再次辞职,到一家正在筹建的高尔夫俱乐部就职,又开始了新的一轮挖人行动。 Code of Ethics道德规范 Code of Ethics - a formal statement of an organization’s primary values and the ethical rules it expects its employees to follow. Exhibit 5-7: Code of Ethics Exhibit 5-7: Code of Ethics (cont.) The Value of Ethics Training Can make a difference in ethical behaviors Increases employee awareness of ethical issues in business decisions Clarifies and reinforces the organization’s standards of conduct Helps employees become more confident that they will have the organization’s support when taking unpopular but ethically correct stances Exhibit 5-8: A Process for Addressing Ethical Dilemmas Promoting Positive Social Change Whistle-Blower内部举报人 - individuals who raise ethical concerns or issues to others. Social Entrepreneur 社会企业家- an individual or organization who seeks out opportunities to improve society by using practical, innovative, and sustainable approaches. Exhibit 5-9: Becoming an Ethical Leader Be a good role model by being ethical and honest. Tell the trut

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