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Contents Our Understanding of Your Needs Plaskolite’s overall goal is to evaluate and select an integrated customer service, distribution, manufacturing and financial software package that best supports your business information needs. To help achieve this goal, Plaskolite would like a Arthur Andersen to assist with the evaluation and selection of a new software package. The specific objectives of this project will be to: Define and prioritize business and information requirements Identify process improvement opportunities Research and identify viable software candidates Objectively facil