行为能力面试技巧.pdf

Competency Based Interviewing 行为能力面试技巧 6+ 1 Domestics 培训安排 • Coffee Tea 咖啡与茶点 • Free Time 休息时间 • Handout 学员资料 • Fahrenheit 室内温度 • Fumes 排风/ 空调 • Facilities 设施设备 • Fun 趣味性 • Fones 电话 2 2 Ice Breaker 破冰游戏 TRUE OR FALSE? 真的还是假的？ TRUE OR FALSE? 真的还是假的？ Everyone think of 3 interesting facts about yourself or your life… 每人回忆有关自己本人或自己生活的三件有趣的事情 2 of them are to be true and 1 of them false! 其中两件是真的，一件是假的 3 minutes to think 给大家三分钟的思考时间 Ask you to tell the group the 3 facts, and we will try and guess which one is false 请将这三件事讲给其他人听，大家来一起试着猜猜看哪一件是假的。 Lets go!! 请开始吧!! 3+ 3 Hotel Recruitment Statistics 酒店招聘统计 3 4 5 By the end of the Programme you will be able to 在本课程结束时，你将能够: Programme Objectives 课程目标 • State the importance of the Selection Process 陈述甄选过程的重要性 • Identify the stages of a selection interview 识别甄选面试的阶段 • Explain the theory and give examples of Behavioural Interviewing 解释理论并给出行为面试的例子 • Complete appropriate preparation prior to conducting a Competency Based interview 在进行行为能力面试之前完成充分准备 • Demonstrate the techniques involved in selecting the right person for a position 演示为合适职位甄选恰当人选所包括的技巧 • Conduct a Competency Bas