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高级商务英语 (BEC)考试历年真题
BEC商务英语高级考试历年真题 (1)
The Negotiating Table
You can negotiate virtually anything. Projects, resources,
expectations and deadlines are all outcomes of negotiation. Some people
negotiate deals for a
living. Dr Herb
Cohen is one of these professional
talkers, called in by companies to negotiate on their??behalf . He
approaches the art of negotiation as a game because, as he is usually
negotiating
for
somebody else,
he says this helps
him drain
the
emotional
content from his conversation. He is working in a competitive field and
needs to avoid being too adversarial. Whether he succeeds or not, it is
important to him to
make a good impression so that
people will recommend
him.
The starting
point
for
any deal,
he believes,
is to
identify
exactly
what you want from each other. More often than not,
one party
will
be trying
to persuade
the
other
round
to
their point
of
view. Negotiation
requires
two people at the end saying
‘yes”. This can be a problem because one
of them usually
begins
by saying “no”. However, although
this
can make
talks more difficult, this is often just a starting point in the
negotiation game. Top management may well reject the idea initially
because it is the safer option but they would not be there if they were
not interested.
It is a misconception that skilled negotiators are smooth operators
in smart
suits.
Dr Cohen says that
one of
his
strategies
is
to
dress
down
so that the other side can relate to you. Pitch your look to suit your
customer. You do not need to makethem feel
better
than you but,
For example,
dressing
in
a style
that is
not
overtly
expensive
or successful
will
make
you more approachable. People will generally feel more comfortable with
somebody who appears to be like them rather than superior to them. They
may not like you but they will feel they can trust you.
Dr Cohensuggests
that the best
way to
sell
your proposal
is
by getting
into the world of
the other
side.
Ask ques
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