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BEC商务英语高级考试历年真题(
1)
The Negotiating Table
You can negotiate virtually anything. Projects, resources, expectations and
deadlines
are
all
outcomes
of negotiation.
Somepeople
negotiate
deals for
a living.
Dr Herb Cohen is one of these professional talkers, called in by companies to
negotiate
on their??behalf
. He approaches
the art
of
negotiation
as a game because,
as he is usually negotiating for somebody else, he says this helps him drain the
emotional content from his conversation. He is working in a competitive field and
needs to avoid being too adversarial. Whether he succeeds or not, it is important
to him to make a good impression so that people will recommend him.
The starting point for any deal, he believes, is to identify exactly what you
want
from
each other.
More often
than
not,
one party
will
be trying
to persuade
the
other
round to their
point
of
view.
Negotiation
requires
two people
at the
end saying
‘yes ” . This
can be a problem because one of
them usually
begins by saying
“ no” .
However,
although
this
can make talks
more difficult,
this
is often
just
a starting
point in the negotiation game. Top management may well reject the idea initially
because it
is
the
safer
option
but
they
would not be there if
they
were not interested.
It is a misconception that skilled negotiators are smooth operators in smart
suits. Dr Cohen says that one of his strategies is to dress down so that the other
side can relate to you. Pitch your look to suit your customer. You do not need to
make them feel better than you but, For example, dressing in a style that is not
overtly expensive or successful will make you more approachable. People will
generally feel more comfortable with somebody who appears to be like them rather
than
superior
to
them.
They may not
like
you
but
they
will
feel
they can
trust
you.
Dr Cohen suggests that the best way to sell your proposal is by getting into
the world of the other side. Ask questions rather than give answers and take an
intere
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