五星级酒店 餐厅服务程序(精品)学科知识.pptVIP

CROWNE CAFE SOP;１、如何开餐HOW TO OPEN THE RESTAURANT;１、如何开餐HOW TO OPEN THE RESTAURANT;１、如何开餐HOW TO OPEN THE RESTAURANT;２、如何为客人领位 HOW TO SEAT GUESTS;３、如何呈上菜单HOW TO PRESENT THE MENU;３、如何呈上菜单HOW TO PRESENT THE MENU;４、如何点酒水HOW TO TAKE A DRINK ORDER;４、如何点酒水HOW TO TAKE A DRINK ORDER;５、餐台的酒水服务HOW TO APPROACH THE TABLE TO SERVICE BEVERAGES;６、如何进行食品点单HOW TO TAKE A FOOD ORDER;６、如何进行食品点单HOW TO TAKE A FOOD ORDER;６、如何进行食品点单HOW TO TAKE A FOOD ORDER;６、如何进行食品点单HOW TO TAKE A FOOD ORDER;７、点单后摆台准备HOW TO SET A TABLE AFTER THE ORDER HAS BEEN TAKEN;７、点单后摆台准备HOW TO SET A TABLE AFTER THE ORDER HAS BEEN TAKEN;８、如何服务食品HOW TO SERVICE A FOOD ORDER;８、如何服务食品HOW TO SERVICE A FOOD ORDER;９、如何清洁盘,餐具和玻璃器皿HOW TO CLEAR PLATES, CUTLERYS AND GLASSWARE;９、如何清洁盘,餐具???玻璃器皿HOW TO CLEAR PLATES, CUTLERYS AND GLASSWARE;10、如何进行餐后清洁HOW TO WIPE THE TABLE AFTER CLEARING;10、如何进行餐后清洁HOW TO WIPE THE TABLE AFTER CLEARING;11、如何服务甜品HOW TO SERVE DESSERTS;11、如何服务甜品HOW TO SERVE DESSERTS;12、营业前准备TASK: HOW TO DO PRE-SERVICE OPERATION;12、营业前准备TASK: HOW TO DO PRE-SERVICE OPERATION;12、营业前准备TASK: HOW TO DO PRE-SERVICE OPERATION;12、营业前准备TASK: HOW TO DO PRE-SERVICE OPERATION;13、如何服务辅料和酱汁HOW TO SERVICE A DRESSING OR SAUCE;14、餐具如何收档TASK: HOW TO CLOSE THE RESTAURANT ;14、餐具如何收档TASK: HOW TO CLOSE THE RESTAURANT ;14、餐具如何收档TASK: HOW TO CLOSE THE RESTAURANT ;14、餐具如何收档TASK: HOW TO CLOSE THE RESTAURANT ;14、餐具如何收档TASK: HOW TO CLOSE THE RESTAURANT ;15、早餐摆台标准HOW TO SET A TABLE FOR BREAKFAST;15、早餐摆台标准HOW TO SET A TABLE FOR BREAKFAST;15、早餐摆台标准HOW TO SET A TABLE FOR BREAKFAST;15、早餐摆台标准HOW TO SET A TABLE FOR BREAKFAST;16、如何准备工作台HOW TO PREPARE A SIDE STATION;16、如何准备工作台HOW TO PREPARE A SIDE STATION;16、如何准备工作台HOW TO PREPARE A SIDE STATION;17、准备呈上账单HOW TO PRESENT THE BILL;17、准备呈上账单HOW TO PRESENT THE BILL;18、茶水服务HOW TO SERVE A TEA;18、茶水服务HOW TO SERVE A TEA;19、咖啡服务标准HOW TO SERVE A COFFEE;19、咖啡服务标准HOW TO SERVE A COFFEE