供应商的风险管理--王彦忠.pptVIP

* Observe / Ask / Verify / Record These are Questioning and Listening Skills The purpose is for confirming facts: Linking confirmations: Outputs becoming Inputs (answers to a question become the basis to formulate the next question in the sequence) Use of Checklists Note-taking: Defining the ground covered Defining key facts: What to record and How to record Interactive session At this point conduct the following: “My skills as a listener” read this from the handout Listening skills: - Age of the pilot - Number of months with 28 days - Initials at the end of a line * Use this tool until