毕业论文:电信企业员工培训体系建设研究—以河南联通公司为例.docVIP

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毕业论文:电信企业员工培训体系建设研究—以河南联通公司为例.doc

攻读硕士学位期间的研究成果 PAGE l 电信企业员工培训体系建设研究—以河南联通公司为例 摘 要 通信行业是一个以技术研发为支撑,需要不断以技术创新来寻求发展的行业。在3G时代,通信技术日新月异,消费者对新事物的接受能力越来越快,对于电信企业的服务要求越来越高。在电信业向信息服务扩展和转型过程中,调整和优化企业人才结构,加大对通信企业内部人力资源的培训与开发,是当前通信企业面临的一项重要而紧迫的任务。 经过电信体制不断改革,重组后的河南联通站到了新的历史起点上。现如今,如火如荼进行的中原经济区建设也将带来巨大的通信基础设施建设需求。面临激增的新技术、新业务,河南联通迎来了巨大挑战,原有的培训体系已不能适应企业的发展。本文以河南联通公司员工培训体系为研究对象,从企业培训的相关理论着手,针对公司培训体系存在的问题,重塑公司的培训体系。论文分为四大部分:第一部分主要介绍论文写作的背景,意义以及现有的理论成果,第二部分较为系统的论述了员工培训的相关理论,为构建培训体系框架提供了理论依据。第三部分宏观的剖析了河南联通公司员工培训的现状,分析现有培训体系的不足及重塑培训体系的必要性。第四部分是关键部分,是在前几部分的基础上,提出了河南联通公司应该如何塑造和保障新的培训体系。 关 键 词:电信,河南联通,员工培训,培训体系 TEIECOM EMPLOYEES TRAINING SYSTEM RESEARCH- HENAN UNICOM ABSTRACT The communications industry is a technology research and development to support the industry need to continue to seek to develop technological innovation. In 3G era, communication and technology, consumer acceptance of new things faster and faster, higher and higher for the service requirements of the telecom companies. Expansion and transformation of the telecommunications industry to the information service, adjust and optimize the enterprise personnel structure, increase communication within the enterprise human resources training and development is the current communication enterprises are facing an important and urgent task. After the telecommunications system to continuously reform and after the reorganization of Henan Unicom to stand on a new historical starting point. Now, in full swing in the Central Plains Economic Zone will also bring huge communication infrastructure needs. Faced with the proliferation of new technologies, new business, Henan Unicom has ushered in a great challenge to the existing training system can not meet the development of enterprises. Henan Unicom staff training system, to proceed from the theory of corporate training, corporate training system problems in reshaping the companys training system. The paper is divided into four parts: The first part introduces essay writing background, significance, and the ex

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