An Intelligent Hotel Room 智能酒店客房.pdfVIP

An Intelligent Hotel Room 1 1 1 1 Asterios Leonidis , Maria Korozi , George Margetis , Dimitris Grammenos , Constantine Stephanidis1,2 1Foundation for Research and Technology – Hellas (FORTH) - Institute of Computer Science N. Plastira 100, Vassilika Vouton, GR-700 13 Heraklion, Crete, Greece 2University of Crete, Department of Computer Science {leonidis, korozi, gmarget, gramenos, cs}@ics.forth.gr Abstract. This paper presents an innovative application of ambient technology in the domain of tourism and leisure that aims to improve the quality of services offered by the hospitality industry. The main objective is to formulate an ambi- ent ecosystem that observes its surroundings using non-invasive technology and adapts its behavior, in real-time, to deliver “intelligent” and personalized ser- vices to the occupants of a guest room. Towards that direction, the proposed system aims to leverage the disadvantages of being away from home and offer a unique user experience. Keywords. smart hotel, ubiquitous environment, natural interaction, ambient intelligence 1 INTRODUCTION The rapid advancements in the domain of ICT and the emergence of mobile networks have broadened technology’s reach to extend beyond the scope of working environ- ments. The concept of “The Disappearing Computer” [24] is gaining wider attention, as major manufacturers continuously introduce innovative home appliances that blur the line between fantasy and reality. These are the same appliances that people have been using for decades, however, today they integrate smart features that aim to sim- plify and automate daily activities. E