有关民宿现状相关的外文文献翻译：南非布法罗市（BC）的民宿市场：现状、制约因素和成功因素.pdf

ARTICLE IN PRESS Tourism Management 25 (2004) 515–522 The bed and breakfast market of Buffalo City (BC), South Africa: present status, constraints and success factors a, b c Nancy Nuntsu *, Dimitri Tassiopoulos , Norbert Haydam a Centre of Excellence in Leisure and Tourism (CELT) Research Unit, Border Technikon, P.O. Box 1421, East London, South Africa b Centre of Excellence in Leisure and Tourism (CELT), Border Technikon, South Africa c Tourism Research Unit, Cape Technikon, Cape Town, South Africa Received 28 November 2002; accepted 22 April 2003 Abstract A telephone survey aimed at examining the bed and breakfast (BB) market of Buffalo City of South Africa was conducted, using 36 operators, selected through random sampling. The BB’s had an average of 3.6 years of existence and 2.1 part-time and 2.3 full- time employees. They provided an amalgam of services, facilities, activities and used a variety of promotional techniques with word of mouth being the most prevalent. They experienced problems such as crime, lack of sector focus, lack of entrepreneurial creativity and skills, limited support from local authorities, lack of access to finance and competition. The success factors identified were networked enterprises, access to a dedicated fund for business finance, reduced operating expenses, non-financial support, and continuous skills development. The conceptual framework offered in this study leads to an improved understanding of the BB sector, provides lessons and insights for other destinations world-wide