流程设计8原则.docVIP

流程设计8原则 按照拉姆勒-布拉奇流程设计方法论(Rummler-Brache methodology),流程设计有八个原则，分别为： 1.Design for 80%,and build separate paths for exceptions为80%的可能性而设计，并对例外设定各自的路径 2.Eliminate or reduce the impact of low-value steps消除或降低低价值步骤的影响 3.Simplify complex steps简化复杂步骤 4.Combine simple steps合并简单步骤 5.Work to design quality into the work rather than inspect step outputs after the fact按照将质量融入工作中的原则设计，不要在既成事实后对步骤的产出实施审查 6.Parallel path wherever possible尽可能并行 7.Broaden job content and empower employees扩大工作内容并给员工授权 8.Dont design things to the task level unless the risk of variation is unacceptable and youre willing to invest