如何写好英语邮件外贸函电.pptVIP

谢谢大家！ 国际贸易中，贸易的双方往往是远隔千山万水，90%的沟通是通过互联网。 网络沟通有多种方式，如：电子邮件，MSN，SKYPE， YAHOO通，TRADE MANAGER…。 与普通信函和电话相比，“电子邮件”以它快捷，经济和安全等特点而成为目前在国际贸易中最普遍应用的沟通方式。 一. 写好外贸函电的基础 良好的____基础 基本的沟通，专业术语的掌握 对公司和产品的熟悉 二. 写外贸函电的步骤 ___ 电子邮件 1. 逐字逐句的读； 2. 不放过任何“不明白的句子”和“不认识的单词”； 3. 注意句子的“主语”和“宾语”，明白他们所指代的对象。 二. 写外贸函电的步骤 整理____ 1. 英语不是我们的母语，我们很难做到“下笔如有神”。如果事先将自己要表达的几点列一个____，再下笔的时候思路会非常的清晰，而且不会有遗漏； 2. 思路清晰的邮件会给客户留下良好的印象。 二. 写外贸函电的步骤 写邮件 ____邮件 1. 对邮件进行瘦身简化； 2. 检查是否有拼写错误，数字是否正确； 3. 表达的意思是否明确、清楚、完整； 4. 检查收件人、______是否正确。 二. 写外贸函电的步骤 发送邮件 1. 邮件“标题” – 简洁、清楚的标题可以引起客户的注意，吸引客户阅读； 2. 清楚的“标题”便于自己日后查找相关内容； 3. “签名档” – 内容完整、有序。 邮件标题举例： “ ALK – Supplier of Plastic Machinery, China” “ David – 15 new designs of vase” “ 10% discount of leather gloves, stock available! ” 邮件标题之4忌： 忌空白标题； 忌中文标题； 忌长话标题； 忌问候标题； 写外贸函电的几点原则： 准确性 内容的准确性 例：报价 1. 是否是客户需要的产品； 2. 其他附加条件是否已经考虑在内； 3. 价格计算是否准确。 写外贸函电的几点原则： 准确性 拼写和语法 收件人和抄送人 写外贸函电的几点原则： 简洁、明了 例：第一封回信 Dear Carol, We are very interested in your T shirts, could you give me a quotation and supply several pieces of samples for free? Best regards, Alice Williams Manager of xxx Dear Ms. Williams, It’s a great pleasure for us to receive your inquiry dated on Jan.24, 2011. We are very glad to make use of this rare chance to establish our business relationship with you! Besides of T shirts, we also have a lot of good sales products, we would like to introduce them to you too. I believe you will be very satisfied with them too. The quotation of our t-shirts is US$2.85/pc. Our price is very competitive, I believe you will be satisfied with this price, and have very big sale in your market. Your prompt reply will be highly appreciated! We are looking forward to receive your early reply! We will establish a long-term business relationship with our good quality and good price! Your sincerely, Carol Wang Dear Alice, Very glad to receive your inquiry! Happy to know you ar