外贸业务员电话沟通技巧.pptxVIP

电话沟通技巧 ;个人简介 ;1，工作经历：;;2，个人优势 ;3，个人爱好 ;;2）环保主义者;3）广交真诚的朋友;;4）喜欢旅游;曾游览全国不同的名胜古迹和自然风光。曾多次在欧美旅行，曾经独自一人两次游历美国各地，横穿美洲大陆。希望未来自己能游遍世界各地的历史景点或其它以自然风光出名的胜地。 I once visited many historic sites and other tourist attractions all over China. I have already taken some travels in Europe and America and other Asian countries. I once took a long travel in America for two times alone, and traveled across the North America continent. I plan to visit most of the historic sites and other tourist attractions all over the world, and I will realize this. ;5）喜欢爬山，游泳;6）喜欢养生;电话沟通技巧-开发;电话沟通技巧-准备;A: Good Morning B: Good morning. A: What’s the weather like in your place ? B: Oh, it is the windy season ,what can I do for you ? A: This is Frank speaking from SEEGREE, I am calling from China, we are factory of solar and led lights. Such as solar lighting kits, solar led street light, and other led commercial lights. Could I speak to your manager ? B: OK, please hold on. ;C: James’s speaking, what can I do for you. A: How is your business ? Frank speaking from Seegree ,I call from China, we are professional factory of solar and led lights ? Could you give me two minutes ? C: It is ok. A: Your country is very nice, have long history, your language is also very beautiful, it is the most beautiful language in the world. I know your country is also rich in red wine, I like it very much. C: Yes ,that is true, have you ever been to France ? A: Not yet, I hope that I could come these two years, I am eager to come. Have you been to China before ? If you come, please call me and I could spend time with you, I can be your free guide. I hope that we could make friends. C: I have been to China before, it is nice. A: Which part have you been to ? C: GuangZhou, ShangHai and Bei Jing A: Which city do you like best ? ;C: BeiJing , there so many historic sites, I like it very much. A: I like it very much too, I have been to forbidden city, Great wall , summer palace, I think you have b